KinetiqThe fastest way: in the app
Me → Settings → Account → Delete account
Confirm, and your account is scheduled for deletion immediately. This works even if you're offline later — the request is queued and completes when you reconnect.
Can't access the app?
Email support@kinetiqtravel.com with the subject "Account deletion request" from the email address on your Kinetiq account. We'll verify it's you and confirm the deletion by reply within 7 days.
What gets deleted
- Your profile (name, email, photo, preferences)
- Your trips, itineraries, stops, notes, and bookings you recorded
- Your messages and voice notes
- Your Moments and uploaded photos and media
- Your location data and sharing settings
- Your friend and family links
Deletion is permanent and completes within 30 days; encrypted backups age out on a fixed schedule shortly after.
What may remain
- Content you placed in other people's spaces — e.g. a message in a group chat, or an itinerary someone cloned — persists in their copy, disconnected from your identity.
- Records we're legally required to keep (e.g. of a deletion request itself) are retained only as long as the law requires.
Want a break instead?
You don't have to delete your account to disappear from the map — incognito stops your device from sending any coordinates, and you can leave any trip. If there's a problem we can help with, contact support first.